Support
Context Help
If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A pop-up window will open. It contains comprehensive information about all the operations that you can carry out on that particular page. Each pop-up menu opens on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a rich array of educational videos illustrating how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.
If you can't find the solution you need, have a look at our comprehensive FAQ section, which covers questions asked by actual users and offers real solutions. We regulary update our FAQ database with new Q&A's in order to cover all the innovations and new additions to our platform.
Ticketing System
If you still can't find the answer you need in the FAQ section either, you can contact our excellent team of customer support engineers available 24-7-365 and eager to assist you with any issue. Each trouble ticket you submit will be replied to within sixty minutes (the average ticket response time being approximately 20 mins), so you won't have to wait a long time to get your question answered.
